Terms & Conditions

We are pleased that you wish to use our site at musicgiftscompany.co.uk. However, we have established a number of terms and conditions that by using our site you agree to be legally bound by. They are therefore important and so please take a few moments to read them. If you do not agree with the terms and conditions set out below please do not use the site. We also recommend that you periodically check these terms and conditions, because we reserve the right to change them at any time and only the current ones will apply.

In connection with our terms and conditions, where we refer to “Content” we mean all the text and images contained in our site.

How to Order and Availability

All orders can be placed online through the website. When placing an order for products it is important to have all the correct information. We aim to supply your order within a maximum time of 14 days. If your order is most urgent, please state your deadline date when placing your order.

How to Order Extra Parts

Please click HERE for specific instructions on how to order extra parts.

Method of Payment

We accept ALL MAJOR CREDIT AND DEBIT CARDS. It is imperative that you provide the cardholder’s name as it is shown on the card and the address exactly as it appears on the card statement.

Pricing Policy

All products on musicgiftscompany.co.uk are priced in pounds sterling.

Delivery Charges

UK destinations (In stock items only)

  • Up to £30 – postage £5.50
  • over £30.00 – Delivery by Courier £9.95

Please note that all other Countries will be an additional delivery cost which we will inform you of before dispatch.

Data Protection and Privacy

Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998. We will not disclose or divulge this information to others.

Content and Copyright

The design of our Site including its text, graphics, icons, content, structure, selection and arrangement are owned by Lucks Music and all our rights are reserved. In addition, our site contains a significant amount of content, the copyright, trade marks and other rights to which are owned by others who reserve all of their rights in respect thereof. You must not either copy, download, store, modify, adapt, transmit, distribute, perform, play or show in public, broadcast, publish or otherwise use any part of the content on our site without our prior written agreement or that of the relevant owner of the content in question, except when this occurs incidentally while using the site for private and non-commercial use.
Price and availability information is subject to change without notice.

Other Sites, Advertisements and Links

musicgiftscompany.co.uk is not responsible for the content of websites that are referenced or linked from this Site.

Law and Jurisdiction

Our Site is created and controlled by musicgiftscompany.co.uk, a company incorporated under the laws of England and Wales.

Our Returns policy

At musicgiftscompany.co.uk we want you to be pleased with your purchase every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy. If for any reason you are displeased with your purchase, you can return it to us in its original condition, within 10 days, and we will send you a full refund for the price you paid for the item.

Can I cancel an order online?

In some circumstances we may be able to cancel your order, so please call us. However, if you’ve received email confirmation that your order has already been despatched or delivered, then you’ll need to follow our returns procedure in the event of any unwanted products.